Welcome to Markaz Al-Binaa. Our goal is to provide structured, beneficial, and consistent Qur'an and Arabic instruction while maintaining fairness and accountability for both students and instructors.

Please review the following Terms and Conditions carefully before registering. By enrolling in our classes and submitting payment, students or their parents/guardians acknowledge and agree to the policies outlined below.

1. Classes Offered and Tuition Rates

Qur'an Classes — One-on-One

• $7.50 per 30-minute session.

• All Qur'an classes are private, one-on-one sessions.

• Qur'an sessions are not shared or offered as group classes.

• Class schedules are subject to instructor availability.

Arabic Classes — One-on-One

• Men: $15.00 per 60-minute session.

• Women: $15.00 per 60-minute session.
  
   

Arabic Classes — Group Sessions

• Group of 2: $10.00 per student, per 60-minute session.

• Group of 3: $8.50 per student, per 60-minute session.

• Group of 4: $7.50 per student, per 60-minute session.

• Group of 5: $6.50 per student, per 60-minute session.
  
   

All group classes are subject to availability and sufficient enrollment.

2. Registration and Scheduling

Students will be assigned a regular class schedule based on instructor availability and the student's preferred times.

• Students are expected to attend their scheduled classes consistently.

• Requests for schedule changes must be communicated in advance.

• Changes to regular class times are subject to instructor availability.

• Students should be prepared and ready to begin at their scheduled class time.
   

3. Tuition and Payment Policy
All classes operate on a four-week prepaid tuition cycle.

• Tuition must be paid in advance before the beginning of each four-week instructional period with a onetime $20
  registration fee. 

• Payment covers the agreed number of scheduled sessions during that period with an additional $5 fee to cover cost of 
  transferring fees. 

• Upon completion of the four-week period, payment for the next period must be submitted before classes continue.

• Students are responsible for submitting tuition payments on time.

• Failure to submit payment may result in a temporary suspension of classes until payment is received.

Tuition is calculated according to the number of scheduled classes and the applicable session rate.

4. Student Attendance and Punctuality
Students are expected to attend classes on time and remain available for the full duration of each scheduled session.
Instructor Waiting Period

• Instructors may wait up to 15 minutes after the scheduled start time for a student to attend.

• If the student fails to attend within this period without appropriate prior notification, the instructor may consider the session completed.

• The missed session may be deducted from the student's prepaid class balance.

• Students who arrive late are not automatically entitled to additional instructional time beyond the originally scheduled session.
   

Repeated lateness or unexplained absences may result in a review of the student's class schedule or enrollment.

5. Student Cancellation Policy
Students who need to cancel a scheduled class must notify their instructor at least two hours before the scheduled class time.

Cancellations With Proper Notice
When a student provides at least two hours' notice, the session may be rescheduled at a mutually agreed time, subject to instructor availability.

Late Cancellations and No-Shows
If a student cancels with less than two hours' notice or fails to attend without notifying the instructor:

• The instructor may count the session as completed.

• The session may be deducted from the student's prepaid class balance.

• The student will not automatically be entitled to a make-up session or tuition credit.

Exceptions may be considered for genuine emergencies or unforeseen circumstances at the discretion of Markaz Al-Binaa.
6. Instructor Attendance and Cancellation Policy
Instructors are expected to attend all scheduled classes punctually and provide the full agreed instructional time.
If an instructor needs to cancel a class, the student should be notified at least two hours before the scheduled session whenever reasonably possible.
Instructor Cancellations

• Classes canceled by an instructor must be rescheduled at a mutually agreed time.

• Whenever possible, the make-up class should be arranged for the next available day.

• If an instructor fails to attend a scheduled class, the student will not lose the prepaid session.

• If an instructor arrives late, the missed instructional time must be made up or credited toward a future session.

• If a canceled session cannot reasonably be rescheduled, the student will receive an appropriate tuition credit or refund.

Students will not be charged for instructional sessions that the instructor fails to provide.

7. Make-Up Classes
Make-up sessions are arranged according to instructor availability.

• Instructor-canceled classes will be rescheduled without additional charges.

• Student-canceled classes with proper notice may be rescheduled by mutual agreement.

• Classes missed without adequate notice are generally not eligible for make-up sessions.

• Make-up sessions may be scheduled outside the student's regular class time.

• Approved make-up sessions may be carried forward into the next four-week instructional period when necessary.

Both students and instructors are expected to make reasonable efforts to accommodate approved make-up sessions.

8. Four-Week Renewal Policy
Enrollment operates on a recurring four-week instructional basis.

• Students must renew tuition payments before the beginning of each new four-week period.

• Students who wish to discontinue classes should notify their instructor or the administration before the next period begins.

• Continued enrollment is subject to timely payment and instructor availability.

• A student's regular class time may be released if payment is not received or enrollment is discontinued.
   

9. Refunds and Unused Sessions
Tuition payments reserve instructional time for the student.

• Sessions completed or forfeited because of unexcused absences or late cancellations are generally non-refundable.

• Sessions canceled by instructors will be rescheduled, credited, or refunded when appropriate.

• Requests for refunds of unused prepaid sessions must be submitted to the administration for review.

• Refund decisions will consider the circumstances of the request and applicable law.
   

10. Student Conduct and Classroom Etiquette
Students are expected to maintain respectful and appropriate behavior throughout their lessons.
Students should:

• Attend classes punctually and prepared.

• Maintain respectful communication with instructors.

• Participate attentively during instructional sessions.

• Complete assigned lessons and exercises when applicable.

• Avoid unnecessary distractions during class.

• Follow the instructor's reasonable classroom guidelines.
   

Parents and guardians are responsible for helping younger students attend classes and maintain appropriate conduct.
Markaz Al-Binaa reserves the right to address repeated misconduct, including suspension or termination of enrollment when necessary.

11. Communication Policy
Clear and timely communication is essential for maintaining a productive learning environment.

• Students should communicate cancellations, delays, or scheduling concerns directly to their instructor or the administration.

• Instructors should provide timely notification regarding schedule changes or cancellations.

• Parents or guardians should communicate on behalf of minor students when appropriate.

• Both students and instructors are expected to maintain respectful and professional communication.
   

12. Technical Difficulties
Because classes are conducted online, students and instructors are responsible for maintaining a suitable internet connection and functioning devices.

If technical difficulties interrupt a class:

• Students should notify the instructor as soon as reasonably possible.

• Instructors should make reasonable efforts to reconnect or arrange an alternative session.

• If technical difficulties on the instructor's side prevent instruction, the missed time will be rescheduled or credited.

• If technical difficulties on the student's side prevent attendance, the circumstances will be reviewed to determine whether a make-up session is appropriate.
   

13. Changes to Terms and Conditions
Markaz Al-Binaa reserves the right to update tuition rates, scheduling procedures, and class policies when necessary.
Students will be notified of material changes before they take effect.
Changes to tuition rates will ordinarily apply at the beginning of a new four-week payment period rather than during an already-paid period.

14. Agreement to Terms and Conditions
By registering for Qur'an or Arabic classes at Markaz Al-Binaa and submitting tuition payment, students or their parents/guardians acknowledge that they have read, understood, and agreed to these Terms and Conditions.

We ask all students, parents, guardians, and instructors to cooperate in maintaining a respectful, organized, and beneficial learning environment.

Markaz Al-Binaa
Providing structured Qur'an and Arabic education with a commitment to consistency, responsibility, and beneficial knowledge.